Returns & Exchanges

At MAXPEDITION, we stand by the quality of our gear and offer a 30-day return window for products in new, unused condition with original packaging. We strive to ensure your tactical and everyday carry needs are met with complete satisfaction through our streamlined exchange process.

Return Process

• 1.
  Request Authorization

  Log into your account or use our guest portal to submit a Return Merchandise Authorization (RMA) request within 30 days of delivery.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the RMA number is clearly written on the exterior of the box.

• 3.
  Ship the Item

  Send your return via a traceable carrier like UPS or FedEx to our designated distribution center; we recommend purchasing insurance for high-value gear.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned goods for compliance, your refund or exchange will be processed within 7 to 10 business days.